* Be kind to the environment
* Dry clean or Wash less often
* Use cold water if washing
* Hand wash or Machine wash on gentle cycle
* Lay flat to dry
* Cool iron as needed
* Garments with embellishments such as Tassels and Drawstring Tassels should be Hand Washed or Dry Cleaned.
We want you to be happy with all your purchases from us.
LOCAL - WITHIN PHILIPPINES
We accept Returns/Exchanges on unworn and unused merchandise with all tags in its original packaging, as long as we are notified via email within 15 days of courier delivery receipt.
We offer EXCHANGES for store merchandise or for store credit in the form of an E-Gift Card to be used at any time. We will book a courier for your return using a trackable shipping service at your own cost.
We also accept RETURNS for money back Refund. We will book a courier for your return using a trackable shipping service at your own cost. You will be refunded in the same form of payment in which your purchase was made.
Please make sure to email us your concern within 15 days of courier delivery receipt so we can facilitate the Return/Exchange process.
INTERNATIONAL - OUTSIDE PHILIPPINES
We accept Returns/Exchanges outside the Philippines on unworn and unused merchandise with all tags in its original packaging, as long as we are notified via email within 15 days of courier delivery receipt.
We offer EXCHANGES for store merchandise or for store credit in the form of an E-Gift Card to be used at any time. Please return the item at your own cost using a trackable shipping courier and notify us by email. Original shipping charges are not refunded.
We also accept RETURNS for money back Refund. Please return the item at your own cost using a trackable shipping courier and notify us by email. You will be refunded in the same form of payment in which your purchase was made. Original shipping charges are not refunded.
Please make sure to email us your concern within 15 days of courier delivery receipt so we can facilitate the Return/Exchange process.
LOCAL WITHIN PHILIPPINES - FREE
- Local Delivery/Shipping FREE
* We use LBC, J&T, Lalamove, Grab or similar which delivers to you within 1 to 3 days depending on your location.
* We will provide you with a tracking number once your items are shipped. Shipping days begin when you receive your tracking number, which is typically within 2 days from your purchase date.
INTERNATIONAL OUTSIDE PHILIPPINES - Flat rate USD $18.00
- International Standard DHL/FEDEX - Flat rate fee USD $18.00
* We use DHL or FEDEX which ships to you within 5 to 10 business days depending on your location.
* We will provide you with a tracking number once your items are shipped. Shipping days begin when you receive your tracking number, which is typically within 2 days from your purchase date.
* We ship worldwide. If you are unable to checkout because there is no shipping method available for your destination, please email us for assistance at info@amariebyanne.com and we will facilitate your order.
* We are not responsible for customs, taxes and duties in your country of destination.
* Bulky items (Tote Bags) are charged an additional USD $10.00 on the Flat rate fee.